Last updated August 2020
The ways we collect personal data about you and why we do so
How we use your personal data, and
The choices you have about your personal data.
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through: email: email@example.com
THE DATA WE COLLECT
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
Data you provide us directly.
Contact information (such as name, street address and email address or phone numbers)
Player name or tag and password
Your messages to the Service (such as emails)
Other data you choose to give us (such as data to identify a lost account or data you provide to participate in survey or promotional programs)
Data we collect automatically.
Data about your account and game progress, including in most cases an automatically created internal account ID
Your IP address and mobile device identifiers (such as your device or advertising ID)
Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier
Data we collect with cookies and similar technologies (see more below)
Approximate location data (as derived from IP address)
Precise geo-location data (GPS, with your consent)
Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
Data we collect from our partners.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse in games or click fraud in advertising)
Data from platforms that the games run on (such as to verify payment)
Data for advertising and analytics purposes, so we can provide you a better Service
Data that you have made available to us from a third party service (such as LINE, WeChat, Google or Facebook) via your privacy settings
WHY DO WE COLLECT YOUR DATA
We use your data for a variety of business purposes, such as:
To make the Service work.
To perform the contract, we process data necessary to
Create accounts and allow you to play our games and use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request
Send you Service-related communications
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
Update and develop player profiles
Develop and improve the Service and player experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide player support
Provide you Focus offers within the Service.
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other players
To show personalized advertisements.
To show you personalized advertisements in the Service. We have a legitimate interest to process necessary data to
Track the content you access in connection with the Service.
Deliver, target and improve our advertising and the Service.
For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.
To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Focus Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
Analyze and monitor use of the Service and its social features
Moderate correspondence within the service either automatically or manually
Take action against fraudulent or misbehaving players
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent.
With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.
WHO CAN SEE YOUR DATA
Apart from Focus, your data can be accessed by others in the following situations:
OUR SERVICE PROVIDERS.
Focus has vendors to us provide the Services. These vendors process your data only at and according to Focus´ instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.
Other companies and public authorities.
In order to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing emails and other direct marketing.
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting"Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
You can also opt out from personalized in-game offers by emailing us at firstname.lastname@example.org
Access the personal data we hold about you.
If you request, we will provide you a copy of your personal data in an electronic format. To make a request, email us at email@example.com with a subject title as “Data Request”. Please note that this delivery may take some time as our data sets are generalised, so we will have to identify who you are specifically before sourcing your data. Also, requests will be dealt with on a first come, first serve basis.
Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact send us mail at 1821 Oakridge rd, Weimar, TX, 78962. You may also contact your local data protection authority for unresolved complaints.
If you wish to exercise any of your data subject rights described above, please use the support options described in Contact Us above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account (for example through Focus ID), or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.
You may have a right not to receive discriminatory treatment as a result of your exercise of these rights.
COOKIES AND SIMILAR TECHNOLOGIES
We and our partners collect and store information about users' interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to
detect and prevent fraud;
allow users to use the Service on one device and pick up seamlessly where they left off on another device;
analytics, personalization and attribution;
limit the number of times a user is shown the same advertisement, across all known or inferred devices; and/or
provide personalized advertising on each device that is inferred from the browsing patterns on all of the devices.
You can disable cookies in your browser settings, but some parts of the Service may then not function properly.
HOW DO WE PROTECT YOUR DATA
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
Protecting children’s privacy online is very important to us. Generally, our Services are not directed to persons under 18, and the Services do not knowingly collect personal data from children, except as described in the following paragraph.
For games that are not directed at children but nonetheless may appeal to them, we take additional steps to limit access to these Services based on the player’s age. For these Services, when a player indicates they are under 18, we will terminate their account in a reasonable time frame.